Review of Professional Management
issue front

Nidhi Pandey1

First Published 30 Jun 2005. https://doi.org/10.1177/rpm.2005.3.1.108
Article Information Volume 3, Issue 1 January-June 2005

1Faculty. NDIM

Abstract

While Total Quality Management has proven to be an effective process for improving organizational functioning, its value can only be assured through a comprehensive and well thought out implementation process. TQM is, in fact, a large scale systems change, and guiding principles and considerations regarding this scale of change will be presented. Without attention to contextual factors, well intended changes may not be adequately designed.


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