1Shivani Kapoor, Senior Faculty (HR), New Delhi Institute of Management
Effectively managing an organisations resources is one of the most critical activities in any complex society. Human behaviour, decisions and actions play vital role in every aspect of an organisation The author very beautifully put up the fact that while other resources like finance, technology etc. can be bought or transferred from any where of the world but human process can not be bought and only those managers will survive who understand the behavioral sophistications specifically with reference to the organisational settings.