Cultural Intelligence (C l) - a new domain o f intelligence has immense relevance to the increasingly global and diverse workplace. Cultural Quotient (CQ) is one's capability to grow personally through continuous learning and good understanding o f diverse cultural heritage, wisdom and values, and to deal effectively with people from different cultural background. However, the significant and most challenging parts o f other cultures are hidden. Business is becoming irreversibly global now a days and to increase the sustainable competitive advantage o f the organisation in present scenario. Cl can be utilized as leveraging tool. This paper through secondary data survey, explores the impact o f culture Intelligence on business by giving an overview on what is Cl. The paper then , taking certain practical examples, analyses how culture and eventually Cl affect success graphs o f organisation in cross-cultural trade practices that form the basis o f doing business with foreign clients, negotiating with a potential joint venture partner, dealing with relationships between expatriate and local colleagues , creating effective teams and virtual teams and building truly global organisations out o f country level operations that have local relevance. Etc.
The second part o f the paper discusses how few good organisations perceive CQ as a success mantra fo r themselves. It also discusses how to identify a culturally intelligent person and like people with different personalities, different CQ level can also be classified into six categories. Unlike EQ ( Emotional quotient) and IQ (intelligence Quotient) CQ can be improved and developed at any stage o f life. Contrary to the commonly held view that national cultural differences are becoming less important largely as a result o f globalisation, this paper argues that understanding cultures is becoming increasingly important. Further, it is contended that many organisations are vastly under estimating the importance o f the so-called cultural intelligence among their local workforces, and as a consequences they are in danger o f compromising their performance.